By creating a Kleido account or using kleido.app, you agree to these terms. If you don't agree, don't use the service. We've kept this short and in plain language.
Subscription and billing
Kleido is a subscription service: $9.99 per month or $99.99 per year, billed in advance through Stripe. New accounts include a 3-day free trial; you won't be charged until the trial ends, and you can cancel any time before then with no charge. You can cancel an active subscription at any time and retain access until the end of the current billing period; we don't prorate refunds for partial periods. Prices may change with at least 30 days' notice by email; changes don't apply to your current paid period.
Acceptable use
Kleido is intended for legitimate use by automotive locksmiths, key technicians, dealership key departments, and similar professionals. You agree not to: use automated tools to scrape or bulk-export the data; resell, redistribute, or republish the code data as your own product; use the service to attempt vehicle theft or any other illegal activity; or share your account with people outside your immediate business. Each account is for one user — if you have a team, contact us about a team plan.
Data accuracy and your responsibility
Kleido's code data is verified to the best of our ability against industry-standard sources, but it's provided as is, with no warranty of completeness, accuracy, or fitness for any particular vehicle. The locksmith remains responsible for verifying any code before cutting a key, and for confirming the legitimacy of the lockout, key duplication, or service request before providing service. If you spot a wrong code, tell us — we'll verify and fix.
Account
You're responsible for keeping your login credentials private and for any activity under your account. Notify us immediately if you suspect unauthorized access. One user per account.
Termination
You can cancel any time from your account settings or by emailing contact@kleido.app. We may suspend or terminate accounts that violate these terms — particularly for scraping, redistribution, or fraudulent chargebacks. Where reasonable, we'll warn first.
Limitation of liability
To the maximum extent allowed by law, Kleido is not liable for indirect, incidental, special, or consequential damages arising from use of the service or its data, including but not limited to miscut keys, lockouts, vehicle damage, lost business, or lost data. Our total aggregate liability for any claim is limited to the greater of $100 or the amount you paid Kleido in the 12 months before the claim.
Governing law
These terms are governed by the laws of the State of Arizona, United States, without regard to conflict of laws principles. Disputes that can't be worked out by email are resolved in the state or federal courts located in Maricopa County, Arizona.
Changes to these terms
When we change these terms in any meaningful way, we'll update the date at the top of the page and send a notice to the email on file before the change takes effect. Continued use of the service after the effective date constitutes acceptance of the updated terms.
Contact
Questions about these terms? Email contact@kleido.app.